Name boards are not allowed at Istanbul's airports, so the sign shows our agency code SS1 instead of your name. Domestic or international, all passengers use the same exit doors: please leave through exit door 13 – our team waits immediately on your left.
Step by step
- After landing (and passport control and customs on international flights), collect your baggage.
- Follow the signs to exit door 13.
- As you come out, find our team immediately on your left with a sign showing SS1.
- Our team welcomes you and walks you to your vehicle; you go straight to your hotel without stops.
Meeting point page with photos and video →
If you cannot find our team
If you left through another door or cannot see our team, stay where you are and message our 24/7 WhatsApp line: +90 544 473 44 40. Just send your booking number and which door you are at.
If your flight is delayed
Your flight is tracked by flight number; our team comes according to the new landing time and there is no charge for delays. If your flight changes, just let us know on WhatsApp.
Distances from the airport
| District | Distance | Time (no traffic) |
|---|---|---|
| Şişli | 38 km | ~40 min |
| Levent–Maslak | 39 km | ~40 min |
| Taksim | 42 km | ~45 min |
| Beşiktaş | 43 km | ~45 min |
| Bakırköy | 46 km | ~40 min |
| Laleli–Aksaray | 47 km | ~40 min |
| Galata–Karaköy | 48 km | ~45 min |
| Üsküdar | 48 km | ~50 min |
| Sultanahmet | 49 km | ~45 min |
| Sirkeci–Eminönü | 49 km | ~45 min |
| Kadıköy | 51 km | ~55 min |
| Ataşehir | 57 km | ~50 min |
Frequently asked questions
Will my name be on the sign?
No. Name boards are not allowed at Istanbul's airports; the sign shows our agency code SS1.
Which exit should I use?
Exit door 13. Our team is immediately on your left as you come out.
Is it different for domestic and international flights?
No, all passengers use the same exit doors; the meeting point is exit door 13.