Name boards are not allowed at Istanbul's airports, so you will not see a sign with your name. Your pick-up is registered in the TÜRSAB system: just give your first and last name to the attendant at the TÜRSAB Meeting Point. Domestic and international passengers use the same exit door.
Step by step
- After landing (and passport control and customs on international flights), collect your baggage and leave through the exit door.
- Walk between platforms 9 and 10 and cross the road.
- Turn left and walk on; a few steps later you reach the TÜRSAB Meeting Point.
- Give the attendant your first and last name; you will be directed to our team, who will walk you to your vehicle.
Meeting point page with photos and video →
If you cannot find our team
If you cannot find the meeting point, stay where you are and message our 24/7 WhatsApp line: +90 544 473 44 40. Just send your booking number.
If your flight is delayed
Your flight is tracked by flight number; our team comes according to the new landing time and there is no charge for delays. If your flight changes, just let us know on WhatsApp.
Distances from the airport
| District | Distance | Time (no traffic) |
|---|---|---|
| Ataşehir | 28 km | ~20 min |
| Kadıköy | 36 km | ~30 min |
| Üsküdar | 36 km | ~30 min |
| Beşiktaş | 39 km | ~35 min |
| Şişli | 40 km | ~35 min |
| Levent–Maslak | 40 km | ~35 min |
| Sultanahmet | 41 km | ~45 min |
| Laleli–Aksaray | 42 km | ~35 min |
| Sirkeci–Eminönü | 44 km | ~40 min |
| Taksim | 44 km | ~50 min |
| Galata–Karaköy | 47 km | ~40 min |
| Bakırköy | 50 km | ~45 min |
Frequently asked questions
Will my name be on a sign?
No. Name boards are not allowed at Istanbul's airports; just give your name to the attendant at the TÜRSAB Meeting Point.
Where is the TÜRSAB Meeting Point?
After the exit door, walk between platforms 9 and 10, cross the road and turn left; a few steps later you are there.
Is it different for domestic and international flights?
No, all passengers use the same exit door and are met at the same point.